Customer FAQs

Do I need a ticket?

No! However, we strongly advise pre-booking to secure priority entry to our events. When our events are busy or at capacity, ticket holders will always be allowed to enter first. To pre-book, simply head on over to craftandflea.eventbrite.co.uk!

Our ticketing system allows our stewarding staff to stagger entry throughout the day, to ensure a pleasant shopping experience for all.

If you wish to purchase on the door, we take payments via cash or card.

 

I've been to the last event, will it be the same traders?

Every event is carefully curated to ensure a comprehensive variety of stalls. No two events are the same, and we offer a variety of stock types at each event, so even if you've visited before you are sure to find new and exciting makers, designers and independent businesses every single time!

 

Are your venues accessible?

Most of our events are accessible for all but, please do check our Facebook events page for the event you are interested in as we will make a post regarding the accessibility.

 

Can I bring my dog?

Some of our venues are dog friendly but unfortunately not all of them are.

Here is a list of the venues you can bring your dog:

- The Cathedral - Sheffield

- Camp & Furnace - Liverpool

- The Briggait - Glasgow

- Left Bank - Leeds

- The Custard Factory - Birmingham

- The Engine Shed - Lincoln

- St Mary's Church - Portsmouth

- The Minster - Hull

 

Are toilets open?

Toilets aren’t always available in our venues, so please bare this in mind when attending our events, especially if you are bringing little ones!

 

Shall I bring cash or card?

Most of our traders accept cash and card but we do advise to bring cash just in case. We would hate for you to miss out on a fabulous find!

 

Will there be food & drink?

We do try our best to ensure we have some great foodies, although it is not guaranteed at every event. Most of our events are situated close to food and drink vendors, so even if we don’t have some sweet or savoury treats, you’re sure to find some nearby! Please check our Facebook events page to see if there will be any foodies available at the event. 

 

Can I leave & come back in?

Yes of course! Just keep your ticket to hand or show us your stamp if you paid on the door.

 

I’ve won the £20 competition, what next? 

Bring your ID along with you and tell the steward on the door you have won the 'share to win' competition. They will ask you for your ID and provide you with 2 £10 vouchers to spend inside the event!